Flight International Magazine - Bristow 25th Anniversary

Silver Bristow.
"Flight" talks to Alan Bristow on his company's 25th anniversary.

FOUNDER and chairman of the world's biggest helicopter operator, Alan Bristow has been flying helicopters since the Second World War. He still holds a current ATPL, does not believe in public relations or advertising, gives interviews only on silver jubilees, and says he hasn't read Flight since our reporting of a 1967 dispute between the British Air Line Pilots Association and British United Airways, of which he was then managing director.

He attributes the success of Bristows to high-calibre staff, to a "beautifully balanced" fleet, and to his own practical helicopter experience. He says he personally gave instructions for S-61N cruising speed and rotor r.p.m. to be limited after an all-up weight increase. To this action - which he says was followed by other operators, including British Airways - he attributes the fatality-free British S-61N record, compared with 50 or more fatalities in foreign S-61N operations. Bristow Helicopters has lost only one passenger in 12 years of North Sea offshore operations. This was during the ditching of an S-58T which suffered a tail-rotor failure just as it was about to land on a small offshore flight deck. "The Bristow and British Airways Helicopters safety records are the best in the world," he says.

The company now has about 200 helicopters. US operator Petroleum Helicopters Inc probably has a more numerous fleet, but a much smaller total capacity. Formed in 1953 with two S-55s and the same directors, Bristow Helicopters Group now employs about 3,000 people, of whom 400 are pilots. Alan Bristow claims that his company "pays more, offers better loss-of-licence pilot insurance, provides broader career opportunities and promotes on merit rather than on seniority." Asked about the company's financial performance, AB replies: "We made £10 million profit last year. As a private company detailed accounts are our affair." Bristows is controlled and owned by Alan Bristow, by his senior partners George Russell Fry and Jack Woolley, and by British and Commonwealth Shipping and Eagle Star Insurance.

With Alan Bristow since the 1950s have been Fry, managing director, ex-RAF pathfinder and still an active pilot; Woolley, technical director, active pilot as well as professional engineer; Alistair Gordon, operations director, also both engineer and pilot; and Bill Petrie, engineering director. The chairman's son, Laurence Bristow, has a Commercial Helicopter Pilot's Licence and served two years as a North Sea pilot with the company. He is now North Sea and USA regional director, based at Redhill.

Alan Bristow emphasises the international character of his company. "We are in 14 countries, with some companies independently controlled by overseas boards. We have Americans in charge of British, Indonesians in charge of British, and an Austrian running our operations in Nigeria. The engineering manager here at Redhill is French. In our pilot force we nave many nationalities, including Yemenis, Singalese, Nigerians and Indonesians."

A new US company, United Helicopters Inc, based at Hartford, is flying two Bell 212s out of Atlantic City for Mobil. Its objective is to increase US-based offshore oil operations.

Bristows are first and foremost a service company to the oil and gas industries, flying men, equipment and supplies to onshore and offshore drilling and production rigs; performing geographical surveys with specialised equipment; and operating helicopters as aerial cranes wherever surface transport is difficult or impossible - dense jungles, precipitous mountain areas and so on. For ten years Bristows have worked in Indonesia, principally in the aerial-crane role, in which it is not uncommon for each Bell 205 to fly 150hr a month. A Wessex in Ecuador has been flying 260hr a month. A relatively new activity is gas-line patrol, the biggest contract being with the United Kingdom Gas Board. Another is servicing lighthouses and light vessels for the Northern Lighthouse Board. Alan Bristow regrets losing the Air Sea Rescue Service, which was based at Manston, recalling: "We had to hand this task over to the Royal Air Force just after we had won the Coastguard Award of the Year."

The second major activity is training pilots, civil and military, for British and foreign helicopter operators. These include the British Army, at whose Middle Wallop base Bristows have for 15 years trained soldiers to fly Chipmunks and Bell 47s to basic "tactical" standards. The company also has a contract to train 15-20 pilots a year for its friends and rivals British Airways Helicopters. In return, Bristow pilots will use British Airways' S-61N simulator.

"Helicopter University"
As any visitor can see and hear, Redhill is the main base for helicopter civil-pilot courses. Redhill is in effect a helicopter university where 14 light machines - Whirlwinds, Bell 47Gs, Hillers and JetRangers keep British helicopter- flying standards as internationally sought after as they are at the fixed-wing universities of Carlisle, Hamble, Oxford and Perth. Bristow also has a technical school at Redhill for the training of its own engineers and apprentices.

The company has shut down its cropspraying activities. "Cropspraying is not profitable," declares Alan Bristow. "It is too seasonal and too competitive with fixed-wing aircraft. The helicopter does some jobs better, but it is an expensive under-utilisation of high-capital-cost equipment."

What about Bristows' helicopter equipment, the most important part of the organisation? "Wrong. It all turns on people first," says Alan Bristow. "People, ideas, machines and management equals success. If you haven't got the right people it doesn't matter how good the machines are. Having said that, I would say that our fleet has to cover a remarkably wide range of requirements and I think it is beautifully balanced." He reels off his fleet, without reference to his papers or squawk box, as follows: 24 Sikorsky S-61N Mk 2 (up to 24 seats); 10 Aerospatiale SA.330J Pumas (19 seats); 14 Westland Wessex 60 (16 seats); 6 Sikorsky S-58T-6 (16 seats); 35 Bell 212 (14 seats); 15 Bell 205 (14 seats); 1 MBB B0105 (4 seats); 25 JetRanger (4 seats); 14 Whirlwind (8 seats); 14 Bell 47G-4A (2 seats); 10 Hiller 9C: (2 seats); 10 Sikorsky S-76 on order (14 seats); 3 Britten-Norman Islander (10 seats); 2 Twin Otter (16 seats); 1 HS.125-700 (8 seats).

The S-61N is Bristows' main long-range offshore North Sea vehicle, having, with the Puma, one-engine-out ability to land on rigs. Pumas, with their glassfibre blades, are 20 per cent faster, cheaper to operate and easier to maintain than the S-61Ns, claims Alan Bristow. For Chevron alone in the North Sea, he says, Bristows' Pumas and S-61Ns carry 2,500 people a day. The Wessex he describes as "a marvellous workhorse-we really get some work out of it." He says it is "the only helicopter in which you can shut down one engine on a hot day and climb at 600 feet a minute." He says he was disappointed when he wanted more and Westland could only produce them in batches of ten.

Teething Troubles Over
The short-range S-58Ts have Pratt & Whitney Twin Pac PT6-6s. After some very troublesome teething, says the chairman, "We now get up to 200 hours a month out of them and they are very fine intermediate-range offshore machines."

The Bell 212s are medium-range inter-rig vehicles with two-blade rotors which make for easy stowage, on the offshore flight decks. The Bell 205s come in very useful as cranes, and the JetRangers as onshore "jeeps". The Whirlwinds, in addition to training, are used in the Gulf and Nigeria for offshore ranges of up to 80 miles with eight seats and floats. The, Bell 47s are used for pipeline work as well as for pilot training.

Alan Bristow is enthusiastic about the Sikorsky S-76, of which his company has ordered ten. "I dived one up to 210kt, and the vibration is about like, a Navajo. It handles like a Spitfire." The S-76 will carry 12 passengers in a fully IFR North Sea configuration, including flotation gear, radar, DME and so on. The S-76 is fast, with a plastic and titanium rotor system with less than half the moving bits, which, Bristow says, means less corrosion and lower operating cost. "The S-76 is not just a movement up in speed but also promises a significant reduction in maintenance costs and long component lives. The composite rotor blades should remove a major area of rotor fatigue." Bristows' first S-76 will be delivered next April and five will be in service by the end of May.

Alan Bristow says he is proud of his company's record as a technology innovator: "We were the first with radar, the first to fit external dinghy stowage, the first with overturn lifelines, and the first to start helicopter instrument flying [in the Antarctic in 1953]." Why hasn't Bristow ordered Boeing Chinooks, like British Airways Helicopters? "I have a total belief that we shouldn't increase the number of people we carry in large units over the North Sea. I also believe that we should be going forward into new technology. I don't think, like Brand X, that the Chinook is the best solution." What about the economics of unit cost, which throughout transport history has always been reduced by bigger vehicles? "Your transport economics are not correct for the helicopter business," replies Alan Bristow. "We can do, the job much more flexibly with the S-76. At $1.4 million each we can buy six or seven for the, price of one Chinook. The S-76 is 30kt faster and more economic when you have to discharge and redistribute personnel and equipment among satellite rigs."


SILVER STATISTICS
Since its formation 25 years ago, Bristow Helicopters has flown some 1.14 million hours (plus 98,000hr fixed-wing) and carried 6.7 million passengers and 251,000 tonnes of freight.


Brand X wants, to use Chinooks, he says, to bypass Sumburgh. "We agree about the hang-ups there but we say put Sumburgh right and use the right size of helicopter. Now, I believe, Sumburgh is putting its house in order." He thinks that British Airways wants the Chinook as an eventual London-Paris vehicle.

The smaller helicopter, he claims, is safer in a ditching. "Ditching a helicopter in the North Sea is a very hazardous business indeed. Getting 44 people out of a helicopter before it turns over - and all helicopters have poor stability in water, without exception - is not going to be easy. The Wessex and Puma are the best, because their tails act as keels and they turn into wind, but the S-61 and the Chinook are shallow and roll over easily in rough sea conditions."

Is Bristow saying that there is a moral limit to the size of helicopter that can be used in the North Sea? "The number of ditchings caused by engine failure in twin- engined helicopters can be discounted. Engine reliability is not the principal safety criterion - it's fire, main and tail rotor integrity, transmission reliability. What is needed is maximum, buoyancy and survivability to buy time: to get everybody out. In rough weather the S-61N is not going to stay upright with a keel drawing nine inches of water. It is not stable."

Development potential of the S-76 was also a factor in Bristow's choice. When the military Black Hawk Uttas is developed, Alan Bristow says a commercial fuselage can be hung on the same power and rotor system to make the S-70 civil version with double the gross weight - from 10,0001b to 20,0001b - and perhaps up to 24 compared with 12 passengers.

What does Bristow think about the Bell 222? "It's a very nice helicopter to fly, but it doesn't fit into our pattern. We don't think that it is an oil-industry helicopter. The internal volume, door access and nose-up attitude on landing make it less attractive for offshore work. It is better suited to the executive role. Its remarkable crashworthiness, inherited from its military forebears, inevitably effects payload, while the two-blade main rotor means higher vibration and blade noise. Noise affects us as well as the airlines."

After the recent Norwegian Helikopter Service S-61N fatal accident, says Alan Bristow, a previous failure involving a US Coast Guard S-61R's sleeve and spindle assembly came to light. Miraculously, the component was recovered. According to Alan Bristow, Sikorsky had not told any S-61N operator about the Coast Guard failure. "My safety message to the manufacturers is this: stop covering up your faults. Tell us your problems. Don't conceal them. The helicopter industry has had five S-61N accidents in the last five years, at least three of which have been unexplained. Before Petroleum Helicopters Inc in the USA suffered their fatal Puma accident, in which three out of five on board were killed, there had been three previous military Puma fatalities caused by engine-input gear-drive failures, and another to a civil Puma in Gabon." Alan Bristow says that Aerospatiale did not notify the industry of the hazards, "even though they had the modified parts in manufacture when civil airworthiness action was taken. If I had known about the Puma accidents I would not have ordered Pumas. It is totally wrong of the manufacturer not to have told us. People had to be killed in a fifth incident before we were told. We don't buy the excuse that it is different because it is a military helicopter." He alleges that before a Bell 212 crash near Abu Dhabi there had been three US Navy transmission failures, none of which was notified by Bell to civil operators. "We say to manufacturers: take us into your confidence. We are pioneering. Tell us. We are the lead-time people."

Fatality Free S-61N Record
What does Alan Bristow think of suggestions that Norway's Helikopter Service and other operators might be suffering from a shortage of qualified S-61N maintenance engineers? "Absolute garbage. They are first-class in every respect, as we and British Airways are."

Alan Bristow believes that British S-61N operations have been fatality-free because of operating limitations pioneered by Bristows. It was agreed with British Airways and the UK Civil Aviation Authority to limit operating speeds and rotor r.p.m. following a weight increase from 19,0001b to 20,5001b which took rotor speed to over 100 per cent. Bristows ran trials at Southend following the KLM and Greenlandair accidents -"since when," says the chairman, "we have not flown in excess of 100 per cent." This was where, he says, his test-flying background stood him in good stead (he was a Westland test Pilot in 1947- 1949).

The combination of higher speed and higher weight, Alan Bristow believes, increased S-61N rotor stresses. The Norwegian, Dutch and the Greenlanders were apparently using the higher rotor r.p.m. (104 per cent plus). "We have had no fatal rotor failures among British operators because, I believe, we fly more slowly and use lower rotor r.p.m."

He recalls a Bristow S-61N ditching resulting from vibration so bad that control was lost. The aircraft was put down safely in 30ft waves, and the occupants (and aircraft) recovered. The blades came off in the sea, but are said to have been attached on impact. Bristows, incidentally, have their own rescue and salvage crews, including frogmen trained to save occupants and, where possible, aircraft.

Alan Bristow is worried about air traffic control situation in the North Sea area. He says that if he had been an Atco at Sumburgh he would have led a strike. "They are understaffed, underequipped, overworked and underpaid. I am surprised what a good job they do despite their conditions of employment and the appalling low-flying behaviour of military aircraft."

Ten Pumas have been through Bristows' engineering department for blade modifications since November 1977. At present in the, shops is a 212 being overhauled for BEAS, a subsidiary company, and a 212 is being rebuilt for another operator after an accident.

The decision to buy an HS.125-700 (delivered on August 18) makes Bristows a jet operator for the first time. The company already has two Twin Otters and three Islanders for passenger-cargo work in Nigerian oil operations.

The HS.125-700 is being modified by Bristows' engineering department into a "combi" configuration so that it can be used for carrying equipment as well as personnel, giving the company greater independence of scheduled air services. The HS.125 will probably be based most of the time at Aberdeen, carrying palleted engines, rotor heads and other helicopter spares and components. Four containers can be quickly swapped for the normal eight passenger seats. Bristows looked at the Falcon 20 and LearJet as well as at the Gulfstream II and F.28 before deciding on the HS.125-700.

The operational requirements for the jet is to move people and spares to the "energy bases" quickly and at times to suit Bristows rather than the scheduled airlines. "I have never been able to understand why British Airways has not introduced an Aberdeen shuttle," says Alan Bristow. The company's people were being constantly off-loaded "and this is no use when you have to be at meetings with customers. You have to be there when you say you'll be there, not when an airline thinks you should be there."

Is the Civil Aviation Authority Bristow-approved? Replies the chairman: "We have a very high regard indeed for their competence. They have a better approach to airworthiness than any other agency we have ever dealt with. The calibre of the people is tops, though we are not so sure about who will succeed them."

There can be no doubting the calibre of Bristows, staff. Though they seldom see their achievements recognised in the media - especially their North Sea energy efforts - they are, obviously all very proud of themselves and their company in its 25th year.

J. M. RAMSDEN


Before printing the above interview with Alan Bristow we offered the parties concerned the opportunity to reply. Two have replied as follows;

Boeing Vertol
"The Commercial Chinook has excellent ditching survivability. The military version was designed to operate from the water and has been doing so success- fully since 1963. The Commercial Chinook was flotation-tested at British Hovercraft, and it surpassed British Civil Airworthiness Requirements (BCAR). It will stay upright in 30ft waves 300ft apart - even broadside to the waves - indefinitely. Because of its double-size fuel tanks, it does not need a sea anchor or flotation bags to remain upright. It has seven emergency exits and two externally mounted dinghies that can be released from inside or outside the cabin."

"The Commercial Chinook is backed by the maturity of 1.5 million Chinook flying hours. It will incorporate reliability improvements being made to the US Army's CH-47D, which will fly early in 1979."

National Air Traffic Services Controller (Bill Woodruff)
"I am glad that Alan Bristow recognises the good job done by the CAA's staff at Sumburgh. Certainly we need more staff there and that is why we are still only slowly able to extend the hours of operation to those that the oil companies want. All the staff work hard - firemen, admin, tels and ATC - but we try to avoid overwork by restricting hours."

"As for pay, Shetland is a high-cost area and we have recently received UK Government approval to pay increased allowances to staff at Sumburgh. This should help to make it a more attractive posting".

"By next summer we shall have spent, since the oil rush started, over £30 million at this aerodrome. Much of this, as well as the costs of day-to-day running, will have to be recovered from the airline operators there. I hope Alan Bristow will not complain at the consequent enormous increase in helicopter landing charges to apply next year, which are shortly to be announced."

"As far as military flights are concerned, we have an ATC cell at the Scottish Centre which co-ordinates civil and military activities. It seems to be working well but, if there are criticisms, we would like to hear about, them directly."

Reprinted from FLIGHT INTERNATIONAL 26th August 1978